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How Does an Owner Access Messaging from the Owner Portal?

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Written by Delta HQ Support Team

Owners can access Owner Messaging directly from the Owner Portal to view and respond to conversations initiated by Hosts.

Required :

Before accessing Owner Messaging, the Owner must be enrolled in the PMS and have access to the Owner Portal.

Important: The Host must initiate the conversation first. Owners cannot start a new conversation with a Host. Once a Host sends the first message, the Owner can access the conversation from the Owner Portal and reply to it.

  1. Log in to the PMS Owner Portal.

  2. Click the Messages icon next to the notification icon.

  3. Find and select the conversation initiated by the Host.

  4. Review the Host's messages in the chat thread.

  5. Enter your response in the message field.

  6. Click the Arrow icon to send the message.

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