Setup your Default Display Language
💡 What is Display Language? Display language is the language that will be used in the entire system on Delta PMS.
As the host, follow these steps to set up the display language.
Understand the language settings
Setting | What it controls |
Display Language | The language of the Delta PMS management interface. |
Input Language | The default language used when entering guest-facing content, such as property details and information shown on booking and guest pages. |
Guest Communication Language | The languages your company supports for automated guest emails and messages, plus a company default. |
Set up Display Language
The Display Language is the language configuration you want your team to see when using the Delta PMS interface.
Open Settings > General > Language.
Find the Display Language section.
Choose the desired language you want to use in Delta PMS.
Currently only Japanese, English and Indonesian languages are available.
Set up Input Language
Input Language manages the default language used for the content you enter for guest-facing pages, such as property information and policies.
Open Settings > General > Language.
Find the Input Language section.
Choose Add Language and select a language from the available list. Languages are selected from a list rather than typed manually.
Select a configured language and use Set as Default to choose the primary language for guest communication.
When needed, select a language to remove it. English and Japanese are predefined and cannot be removed.
Set up Guest Communication Language
The Guest Communication Language section appears below Input Language in Settings > General > Language. Use it to specify the languages your company supports for guest emails and messages, independently of your interface and input language settings.
Open Settings > General > Language.
Find the Guest Communication Language section.
Choose Add Language and select a language from the available list. Languages are selected from a list rather than typed manually.
Select a configured language and use Set as Default to choose the primary language for guest communication.
When needed, select a language to remove it. English and Japanese are predefined and cannot be removed.
Initial setup: By default, the Guest Communication Language list starts with the languages configured under Input Language. English and Japanese are predefined and cannot be removed. Language actions are available when the relevant language selection is made.
Set the preferred guest language for a booking
The Preferred Guest Communication Language dropdown is available on each booking's Stay Details tab, above the Comment field.
Open the booking and go to Stay Details.
Find Preferred Guest Communication Language.
Select the language that the guest prefers. The options come from the languages configured in Settings > General > Language > Guest Communication Language.
For OTA bookings: Delta PMS primarily uses the preferred language supplied by the OTA. When this value is unavailable, the company default is used as the fallback.
For manually created non-OTA bookings: The field is initially empty. Guest communication uses the company's default Guest Communication Language unless a preference is selected.