The Room and Trust Configurations step is the second step in the Add Agreement flow. This section is used to configure trust fees based on the selected property, room, sales channel, and booking source.
This feature helps users define different trust fee rules depending on where the booking comes from, such as Manual Booking, Agent Booking, OTA and other booking channels.
Step 1 : Select Sales Channel Configuration Type
All Booking Source : The same trust configuration will apply to all booking channels and booking sources.
Each Booking Channel : User needs to configure trust settings separately for each sales channel.
Select All Booking Source if the same trust configuration applies to all booking channels.
Select Each Booking Channel if the the trust configuration is different for each booking channel.
When this option is selected:
The trust configuration will apply to all booking channels.
Users do not need to configure each sales channel one by one.
The same tax and fee rules will be applied to all booking sources.
Step 2 : How to configure taxes in Room and Trust Configurations
Go to the Room and Trust Configurations step.
Select the room or property configuration that you want to update.
Go to the Taxes section.
Review the available tax list.
Fill in the tax percentage based on the agreement rule.
Define the cost allocation for each tax:
Host Cost Percentage
Owner Cost Percentage
Guest Cost Percentage
Enable or disable Exclude tax from expenses if needed.
Exclude tax from expenses is used to define whether the selected tax should be excluded from expense calculation.
If this option is enabled, the tax will not be included as part of the expense calculation.
Step 3 : How to Configure Fees
Open the Add Agreement page.
Complete the Basic Information step.
Continue to the Room and Trust Configurations step.
Select the room or property section that you want to configure.
Make sure the fee is active.
Enter the percentage value for each cost type:
Host Cost Percentage
Owner Cost Percentage
Guest Cost Percentage
Review the entered value before saving.
Step 4 : Activate or Deactivate Fee
Find the fee that you want to configure.
Use the toggle beside the fee name.
Turn the toggle on if the fee should be applied.
Turn the toggle off if the fee should not be applied.
If a fee is inactive, its percentage fields will be disabled and cannot be edited.
Step 5 : Add a Tailored Fee
Click + Add fee in the Fees section.
Enter the Fee name.
Click the Fee basis dropdown.
Select how the fee should be calculated:
% of accommodation gross price if the fee is based on the total accommodation price.
% of owner share gross if the fee is based on the owner’s gross share.
{n} amount per booking if the fee is a fixed amount applied once per booking.
{n} amount per person per night if the fee is calculated based on the number of guests and nights.
Enter the fee value.
Review the cost percentage allocation.
Save the fee.