The RemoteLock Backup Passcode is a system-generated PIN that serves as an alternative access code when a guest's issued PIN does not work.
It is automatically created when a room or shared area is mapped to a RemoteLock device. CS can retrieve this passcode from the CS tooling and manually share it with the guest when needed.
Backup Passcode Generation
A Backup Passcode is automatically generated when a room or shared area is successfully mapped to a RemoteLock device.
No additional setup or configuration is required from the host.
The passcode is created directly on the RemoteLock device and does not depend on the room's current passcode mode (Dynamic or Fixed).