This step will guide you as the host to void or cancel the payment. It will be easier to make any changes to your payments.
Note: this action is available when you have paid your booking with Bank Transfer or Others Payment.
Void Payment with Flexible Payment & Schedule Payment with Bank Transfer
Open Booking Details > Payment.
Scroll down until you find the Payment List section.
Click the three-dot action menu on the paid invoice row > Void Payment.
Confirm Void Payment popup will appear. Click “Void” to proceed with your payment cancellation.
'Payment has been void' notification will appear after your payment is successfully voided.
Void Payment with Other Payment method
Open Booking Details > Payment.
Scroll down until you find the Payment List section.
Click the three-dot action menu on the paid invoice row > Void Payment.
Confirm Void Payment popup will appear. Click “Void” to proceed with your payment cancellation.
'Payment has been void' notification will appear after your payment is successfully voided.