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How to Void Payment

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Written by Delta HQ Support Team
Updated over 4 months ago

This step will guide you to void or cancel your payment, so it will make easier for you to make any changes to your payments.

Note : This action only able if user have paid their booking with Bank Transfer or Other Payment.

Step 1 : Void Payment with Flexible Payment & Schedule Payment with Bank Transfer

  1. Go to booking details.

  2. Continue to Payment tab and scroll down to find payment list section.

  3. Select on the three dots action and click 'Void Payment' beside the payment list that has been paid.

  4. Void Payment Confirmation pop-up will appear. Click 'Void' to proceed your payment cancellation.

  5. Notification bar will appear if your payment is successfully voided 'Payment has been void'.

Step 2 : Void Payment with Other Payment method

  1. Go to booking details.

  2. Continue to Payment tab and scroll down to find payment list section.

  3. Click on the three dots action beside the payment list that has been paid.

  4. Select on the three dots action and click 'Void Payment' beside the payment list that has been paid.

  5. Void Payment Confirmation pop-up will appear. Click 'Void' to proceed your payment cancellation.

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