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How to Check Stripe Payment History and Payout Details

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Written by Delta HQ Support Team

In Delta PMS, you can check credit card payment history processed through Stripe, as well as payout details transferred from Stripe to your registered bank account.

This manual explains the following:

  • How to check payments processed through Stripe

  • Stripe payout schedule

  • How to check payout details


① How to Check Payments Processed Through Stripe

Payment history processed through Stripe can be viewed from Delta PMS.


Steps

From the left-side menu, click:

“Integrations”

Select the:

“Payment” tab

Click:

“See dashboard” under “Stripe”


Information Available in the Stripe Dashboard

The Stripe Dashboard allows you to check the following information:

  • Payment date and time

  • Reservation ID

  • Guest name

  • Payment amount

  • Payment status (Succeeded / Failed)

If you want to confirm whether a payment has been successfully completed, please check this screen.


② About Stripe Payouts

Payments processed through Stripe are transferred to your registered bank account according to Stripe’s payout schedule.


Standard Payout Schedule

Generally, the payout process follows the schedule below:

Period

Details

Monday – Sunday

Period when payments are processed through Stripe

Following Monday or Wednesday

Stripe confirms the payout amount

Around Wednesday

Transfer processing

Around Friday

Funds arrive in the registered bank account

※ The payment period included in a payout and the actual arrival date may vary depending on payment status and Stripe processing conditions.


Example of a Payout

For example, if a payout is expected to arrive in your bank account on:

Friday, July 24, 2026

The payments included in this payout are generally those processed during:

Monday, July 13, 2026 – Sunday, July 19, 2026

※ The applicable payment period may vary depending on Stripe’s processing status.


③ How to Check Payout Details

If you want to check:

“Which reservations are included in this Stripe payout?”

you can use the Report function in Delta PMS.


Information Available in the Report

For example, if you receive a payout of:

10,000 JPY from Stripe

the report allows you to check:

  • Individual reservation payment amounts included in the 10,000 JPY payout

  • Stripe processing fees

  • Other payment-related details


How to Check the Stripe Fee Report

Steps

From the left-side menu, click:

“Reports”

Select:

“Report Generator”

Open the:

“Preset Templates” tab

Select:

“Stripe Payment Fee Report”

Specify the period you want to check.

Download


Example of Period Selection

For example, if you want to check the details of the payout arriving on:

Friday, July 24, 2026

Set the report period as follows:

Start Date: Monday, July 13, 2026
End Date: Sunday, July 19, 2026

The payment details processed through Stripe during this period will be displayed as the payout details.


Additional Information: Managing Multiple Properties

The Stripe Fee Report can also be generated separately for each property.

Therefore, even if you manage multiple properties in Delta PMS, you can manage the following separately:

  • Sales confirmation by property

  • Payout management by property

  • Stripe fee confirmation


Summary

Information You Want to Check

Where to Check

Whether a payment was successful

Integrations → Payment → Stripe

Payment date, reservation information, and payment details

Stripe Dashboard

Expected bank account payout timing

Stripe payout schedule

Breakdown of payout amounts

Reports → Stripe Payment Fee Report

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