Skip to main content

Flywire - Bank Transfer Integration

D
Written by Delta HQ Support Team

Flywire Bank Transfer is a payment method available in Delta PMS that allows guests to pay for their booking via bank transfer. When a guest selects this method, they receive unique payment instructions with the amount and destination account to complete their payment.

This feature is available for properties using Delta PMS that have Flywire enabled. It applies to bookings made through the PMS manually, direct booking, and agent booking flows.

Key Capabilities

  • Generate bank transfer payment instructions automatically when a booking is created or when a guest chooses to pay via Flywire Bank Transfer.

  • You will need to configure the transaction window in Delta PMS. This setting determines how many days before check-in the bank transfer payment option remains available to guests.

  • Payment instructions are valid for 5 days from the time they are issued.

  • Track payment status directly from the booking detail page. Status will reflect one of the following: Waiting for Payment, Paid, or Cancelled.

  • Payment status is also visible on the owner report, so property owners have visibility into which bookings have been settled.

  • Guests can access and view their payment instructions through the payment page.

How does the payment status work?

  • Waiting for Payment: The payment instructions have been issued but payment has not been received yet.

  • Paid: Flywire has confirmed that the payment has been received.

  • Cancelled: The payment instructions have expired or the booking was cancelled before payment was completed.

Good to Know

  • Payment instructions are only valid for 5 days. If the guest does not complete the payment within this period, the status will move to Cancelled and new instructions may need to be generated.

  • The payment status shown in PMS reflects what Flywire reports. Any discrepancy should be checked directly with Flywire.

  • This feature covers the payment instruction and status tracking flow only.

  • Reconciliation and payout handling follow Flywire's standard process outside of PMS.

Did this answer your question?