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How to Disconnect RemoteLock from Delta PMS ?

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Written by Delta HQ Support Team

How do I disconnect a RemoteLock account?

  1. Go to Integrations > Others > RemoteLock.

  2. Find the RemoteLock account you want to remove.

  3. Click Disconnect.

  4. Review the warning in the confirmation window.

  5. Click Disconnect to confirm.

What happens when I disconnect a RemoteLock account?

Disconnecting the account removes the RemoteLock account and its connected devices from Delta PMS. All room mappings associated with that account are also removed.

Can I reconnect the RemoteLock account later?

Yes. You can connect the RemoteLock account again through the Delta PMS Integration page > RemoteLock. However, reconnecting starts a new setup, so the devices and room mappings must be configured again.

Can I disconnect only one room or device?

No. Disconnecting a RemoteLock account removes the entire device catalogue and all room mappings associated with that account. It is not limited to a single room or device.

What should I check before disconnecting?

Make sure you understand which rooms are using the RemoteLock account, because disconnecting it will disable Self Check-In for all of those rooms.

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