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How Does RemoteLock PIN Generation and Revocation Work?

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Written by Delta HQ Support Team

Delta PMS automatically manages the guest's RemoteLock PIN based on the booking and the RemoteLock settings configured for the room.

When is the PIN generated?

For guest rooms using Generate a New PIN for Each Stay, Delta PMS creates a unique PIN for the reservation before or around the guest's check-in time.

The generated PIN is automatically stored in the booking and can be viewed in Booking Details > Stay Details > RemoteLock PIN.

When is the PIN revoked?

When the guest checks out, Delta PMS sends a request to RemoteLock to revoke the guest's PIN. Once revoked, the PIN can no longer be used to access the room.

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