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Setting Up RemoteLock for Guest Room

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Written by Delta HQ Support Team

What is RemoteLock for a Guest Room?

RemoteLock allows guests to access their room using a PIN instead of a physical key. When setting up a guest room, you can choose how the PIN should be managed.

How do I set up RemoteLock for a Guest Room?

  1. Login to Delta PMS Host Portal.

  2. Go to Settings → Self Check-In.

  3. Select the property and click Manage.

  4. Find the guest room and click Configure.

  5. In the Configure Self Check-In window, select RemoteLock as the Key Type.

  6. Select a RemoteLock Account.

  7. Select the RemoteLock Device.

  8. Choose the PIN Settings:

    • Generate a new PIN for each stay

    • Use a fixed PIN

  9. Click Next Step.

  10. Select the Check-In Instruction and Check-Out Instruction, if needed.

  11. Review the Configuration Summary.

  12. Click Save Configuration.

Can I change the PIN setting later?

Yes. You can edit the guest room's Self Check-In configuration and change the PIN setting.

Where can I see the guest's RemoteLock PIN?

Once a PIN has been generated for a booking, it is shown in Booking Details → Stay Details under the read-only RemoteLock PIN field.

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