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What Happens If a RemoteLock Account or Device Is Disconnected?

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Written by Delta HQ Support Team

When a RemoteLock account is disconnected from Delta PMS:

  • The account and all its devices are removed.

  • All room mappings for that account are removed.

  • Self Check-In is immediately disabled for affected rooms.

  • Reconnecting the account requires setting up the device and room mappings again.

If a mapped device is removed directly from RemoteLock, use Get latest data to refresh the device list. Delta PMS will detect the missing device and disable Self Check-In for the affected room.

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