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What is Guest Service Category

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Written by Delta HQ Support Team
Updated over 7 months ago

Guest Service Category is the category of each Guest Service listed in Guest Service Item List.

Step 1 : How to Open Guest Service Categories

  1. Go to Dashboard

  2. Select 'Rates' and click 'Guest Service'

  3. Click 'Categories' tab

in Guest Service Categories you will se several table listed :

No : Number order of the Guest Service Category

Category : Name of Category

Shows in : Shows a portal where the Guest Service Category appear

Actions :

  • Edit : to edit the Guest Service Category

  • Delete : to delete the Guest Service Category

Step 2 : How to Edit the Guest Service Category

  1. Select Rates and click 'Guest Service'

  2. Click 'Categories' Tab

  3. Select the Guest Service Category to be edit

  4. Edit the Guest Service Category name or un-checklist the portal which shown the guest service category

  5. Click 'Save Changes' button to save the edited Guest Service Category

  6. Click 'Cancel' to cancel the action

  7. After you click 'Save Changes' your edited Guest Service Category will reflected in Guest Service Category tab, Guest Service Tab in Booking Details, and in several portal (Manual Booking,Direct Booking portal, Guest Portal)

Step 3 : How to Delete Guest Service Category

  1. Select 'Rates' and click 'Guest Service'

  2. Click 'Categories' tab

  3. Select the Guest Service Category to be delete and click 'Delete' icon

    1. If Guest Service is not assigned to any booking:

      1. Clicking the trash icon will delete the guest service without any confirmation popup.

    2. If Guest Service is already assigned to existing booking:

      1. Delete confirmation pop-up will appear

        ii. Click 'Confirm' to proceed the delete category

  4. Click 'Cancel' to cancel the action

  5. After you click 'Delete' your deleted Guest Service Category will be lost and reflected from Guest Service Category tab, Guest Service Tab in Booking Details, and in several portal (Manual Booking,Direct Booking portal, Guest Portal)

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