These updates allows user to arrange the payment channel based on the guest nationality. The payment channel based on guest nationality will reflected in Manual Booking (PMS), Direct Booking Portal, Guest Portal and Pre-Check-in Form. Following these steps to setting the Payment Channel based on Nationality :
Arrange the Payment Channel from Setting tab
Step 1 : Navigate to the Settings tab
Go to Side Bar Menu.
Click on the 'Settings' menu.
Select 'Payment'.
Step 2 : Setting on the Payment Channel for Manual Booking
Select for the active payment channel on the payment channel checklist bar.
After you select the active payment channel will be automatically appear in the payment channel list.
Click on the Time Limit and you can set the time limit up to day, hour, and minute.
Click on the Selected Countries to select the country based on your needs, you can select country more than 1 country.
After you set the Payment Channel, click 'Save Changes'.
Note : For manual Booking, as default, it will show the recommended payment channels based on guest's nationality. If no registered nationality data, it will show the payment channel which integrated first.
Step 3 : Setting on the Payment Channel for Direct Booking Portal
Select for the active payment channel under the Direct Booking section (note : for the default payment channel could not be disable).
Click on the Time Limit and set the time limit up to day, hour, and minute.
Select country based on your needs, you can select country more than 1 country. (Note : this option will be disable to edit if the payment channel is default)
Step 4 : Setting on the Payment Channel for Guest Portal and Pre-Check-In Form
Select for the active payment channel in Guest Portal and Pre-Check-In Form Section
Click on the Time Limit and set the time limit up to day, hour, and minute.
Select country based on your needs, you can select country more than 1 country. (note : this option will be disable if the payment channel is default).
How to Make a Payment Channel Default (Direct Booking and Guest Portal and Pre-Check-In Form)
Required : This action will be possible if there are more than 1 active payment channel.
Click 'Set as Default' to change the payment channel as default.
Confirmation Message will appear, click 'Confirm' to continue the action, and click 'Cancel' to cancel the action.
If the payment channel already set as default, it will be automatically selected all countries and disable to edit.
Payment Channel Reflected on Card Record based on Settings
Manual Booking
For this time, we give you an example using Stripe.
In Setting - Payment, select the Manual Booking Payment with Stripe (example) with time limit 15 minutes.
Click 'Save Changes'.
Make booking from manual booking through Room Allocation or Booking List.
When booking is created and confirmed, go to Guest Information tab to input the nationality based on the Setting. At this time we put Singapore as an example.
Click 'Save Changes'.
Go to Payment tab to Generate the Invoice.
Add Payment in the Payment list.
Select Direct Payment or Pay At Property.
Click 'Next'.
Select the payment channel by click the Payment Channel dropdown, and choose Flywire.
Select 'Schedule Payment' or 'Flexible Payment'. Click 'Next'.
Click 'Send Payment URL' and then 'Proceed'.
Go to your email that has been registered in Booking, and click on the Booking Confirmation Email.
Scroll down and click the 'Make Payment' button.
You will see the payment channel and payment time limit based on your setting in PMS. Payment time limit located on the header of the card record page.
Direct Booking Portal
In Setting - Payment, Select the Direct Booking Payment with Stripe (example) with time limit 30 minutes.
If there is no other payment channel, then Stripe will be default as Payment channel.
Click 'Save Changes'.
User have to make booking first through Direct Booking portal.
Fill all the field and fill the Nationality.
Continue to payment option.
Select the payment option and payment terms.
Click 'Continue to payment'.
Then, you will see the payment time limit above the card record.
Note : In Direct Booking portal, when the time payment limit is expired, user will automatically return to property detail page.
Guest Portal
Note : Payment channel will follow the Nationality inputted for Guest Service booking on Guest Portal.
Make a booking.
Make payment to your booking by Card.
Open your email to received the Booking Payment Confirmation.
Open the Booking Payment Confirmation, scroll down and click the 'Guest Portal' button.
Log in the Guest Portal by input your Booking ID and Registered Email.
Scroll down and click 'Book Now' in Guest Service section (if you plan to add for additional Guest Service).
Adding your Guest Service based on your needs by click '+'.
Click 'Continue to Payment'.
You will see the payment channel and payment time limit in th card record based on your setting in Setting - Payment. Payment time limit also will show above the card record.
Pre Check - In Form
Required : You could check the payment channel Pre Check - In Form appear in Credit Card Information if you have not input the card Information yet.
Through Booking Detail
In the Booking Detail, go to 'Pre Check-In Form Status'.
Click on the three dots and select 'Send Reminder Now'.
Open your email and check 'Pre Check-In Form Reservation'.
Scroll down and click 'Pre Check-In Form'.
Log in to your Pre Check-In form by input the Booking ID, Check - In and Check - Out date.
You'll be navigate to Pre Check-In form page.
Fill all the mandatory fields.
Checklist the Rules and Agreement.
Review your Pre Check-In form.
Continue to the Credit Card Information. Here, you will see the payment channel appear based on the nationality that set in the Setting - Payment.
Note : You also could get the Pre Check - In form by click button Pre Check - In form in the Booking Payment Confirmation email after you make payment for your booking.
