The Expense feature is designed to allow hosts or property managers to record any expenses related to a booking, including expenses linked to specific invoices. Currently, the system automatically generates two types of expenses:
OTA Commission
The system displays any expense data received from the OTA (e.g., commission or service fees). Please note that this data is not always available; it depends on the information received from the OTA. If available, the fee will appear in the Expenses section. You can still edit the expense details for OTA commissions, allowing more flexibility.
Agent’s Commission
For bookings made by agents, the agent’s commission is treated as an expense. The commission amount is based on the percentage set for that agent. If the room is associated with an owner, whether or not the expense is subjected to the owner depends on the trust configuration in the owner's agreement. Unlike OTA commissions, agent commission details cannot be edited, due to dependencies on the invoice, agent commission settings, and the owner agreement.
Below are the steps to add an expense:
Click the Add Record button in the Expenses section (please ensure an invoice has already been generated).
A pop-up will appear where you can configure the expense details. Please make sure that the expense amount does not exceed the amount of the selected invoice.
If the booked room is associated with an owner, there is an option to subject the expense to the owner. When this option is selected, the related expense will be automatically recognized in the Owner Portal once the booking status is set to Checked-out.
Automatically Generated Expense Items.