Booking
How Guest Access the Pre Check-In Form
How To Manage Booking Request from Agent
Managing Booking Conflicts (for Host)
Sync Reservations to Your Calendar with iCalendar
How To Create BookingOn PMS (Host Portal).
Download The Booking Report
What is Payment StatusThis payment status is to show the process / steps at the payment stage. Payment status will appear in several of these places :
What is Booking Status
Booking List Overview
New Booking Not Showing? It Might Be in Draft Status
How To Link Booking
What is The Booking Log
What is Pre-Check In Form Status and Reminder
What is Credit Card Status
How to Cancel the Booking
Booking Details Overview
How to Add Representative Booking
How To Edit Stay Details
How To Add House Cleaning in Booking Details
How to Add Guest Service in Booking List
How To Make Payment
How To Share Invoice To GuestHost can also share the invoice to the guest, this method will make it very easy for users to share invoices according to guest needs.
How To Add Payment
How to Download the Refund Receipt
How to Initiate the Refund Process (Card Payment)This step will help you to request a refund from your booking.
How to Void Refund
How To Charge Now With The Same Payment Card
How To Charge Now or Switch to a Different Card for Payment
How to Void Payment
How to change guest card if scheduled payment already exceed scheduled date
How to Change Scheduled Card Payment to Others Payment Method (Bank Transfer & Others)
How to Change Accomodation Price of Booking if the Payment already Record.
How to Add ExpenseThe following instructions outline the process for adding an expense to a booking.
Multi Invoices : Amend the BookingThe Multi Invoices feature introduces a refined process for amending bookings, ensuring detailed invoice transparency when changes are made
Modify Booking from Package (Keep Current Rate)
OTA Booking
Information related to OTA Booking
How to handle extensions for OTA bookings (e.g., Booking.com)