What is Representative Guest ? Representative Guest is refers to the primary or main guest details recorded for a specific property booking. This person is typically the one responsible for the reservation and acts as the point of contact throughout the stay. This step will help you to add the Representative Guest through Host Portal (PMS) or Direct Booking Portal.
Step 1 : Add Representative Booking from Host Portal
First, you have to create a booking.
If your booking created, you will automatically navigate to the booking details page.
Click 'Guest Information' tab.
Switch the 'Representative Booking' toggle button.
If the 'Representative Booking' button is active, the data list will adjust for the Representative Booking data.
Click 'Edit' to fill the Representative Details data.
You may change your representative details data. This will not change the data in the guest details and vice versa.
After you have finished fill all the field, click 'Save Changes'.
Host able to check the Representative Details data by click the arrow icon beside the Representative Name.
Step 2 : How To Add Representative Booking from Direct Booking
Open the Direct Booking portal.
Select your property choices.
Select the room type.
Select the date and the available room. Click 'Book Now'.
Fill the contact details.
Switch the 'I’m Booking for Someone Else' toggle button.
Fill all the representative detail fields (Guest Details).
Confirm the booking until the reservation confirmation appear.
