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How To Add Payment

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Written by Delta HQ Support Team
Updated over 8 months ago

Step 1 : Add payment with Card Payment (Schedule Payment)

  1. First, before you able to add payment, you have to change the booking status to "Confirm"

  2. Generate invoice from item list

  3. Click “Add Payment” button

  4. Select one of the payment options whether is “Direct Payment” or “Pay At Property

  5. Click “Next >

  6. Select “Schedule Payment” and click “Next >

  7. Add payment confirmation will appear, click “Send Payment URL” after you check the confirmation detail

  8. Send payment URL confirmation will appear, click “Proceed”after you check the confirmation detail

  9. Notification bar “Payment URL Sent” will appear

  10. Check your email for Booking Confirmation and click “Make Payment” button

  11. If you did not receive the booking confirmation email, check refresh your email page or check your spam email.

  12. If those 2 methods don't work, resend the payment URL by pressing the 3 buttons in your payment list and clicking "Resend Payment URL"

Step 2 : Add Payment with Card Payment (Flexible Payment)

  1. First, before you able to add payment, you have to change the booking status to confirm

  2. Generate invoice from item list

  3. Click “Add Payment” button

  4. Select one of the payment options whether is “Direct Payment” or “Pay At Property”

  5. Click “Next >

  6. Select “Flexible Payment” and click “Next >

  7. Add Payment confirmation will appear and for “Flexible Payment” you have to set the expiry date before send the payment URL

  8. Select the date for the expiry date of your Flexible Payment

  9. After you set the expiry date, click “Send Payment URL

  10. Send Payment URL confirmation will appear, click “Proceed

  11. Notification bar “Payment URL Sent” will appear

  12. Check your email for Booking Confirmation and click “Make Payment” button

  13. If you did not receive the booking confirmation email, check refresh your email page or check your spam email.

  14. If those 2 methods don't work, resend the payment URL by pressing the 3 buttons in your payment list and clicking "Resend Payment URL"

Step 3 : Add Payment with Manual (Bank Transfer) (Schedule Payment)

  1. First, before you able to add payment, you have to change the booking status to confirm

  2. Generate invoice from item list

  3. Click “Add Payment” button

  4. Select one of the payment options whether is “Direct Payment” or “Pay At Property

  5. Click “Next >

  6. Select “Manual Payment” -> “Bank Transfer

  7. Select “Schedule Payment” and click “Next >

  8. Check the Add Payment confirmation detail

  9. You can Checklist or Un-checklist the “Send Payment Confirmation mail To Guest” as you need.

  10. Click “Send Payment Instruction” button

  11. Send Payment Instruction confirmation will appear, click “Proceed

  12. Payment Instruction sent notification will appear

  13. Booking confirmation will sent to guest email

  14. Click “Add Payment” button again

  15. You still can edit the payment details and payment schedule

    • If you click edit payment details, you will be return to the “Add Payment” confirmation again

    • If you click edit payment schedule, you can edit the payment date until the day before your stay date (based on the terms & policy each property)

  16. You also can edit the billing percentage

  17. If you haven't met 100% for the billing percentage, you can add another payment schedule by click “+Add Payment Schedule

  18. If you have check the detailed the payment schedule, you can click “Save Changes” to continue the process

  19. If you back to the Add payment confirmation you will see this section :

    • Balance: Balance is the total remaining balance of the selected invoice. The state is always disabled.

    • Credit: Credit is the amount that the user wants to bill to guests. The default value is the same as the amount of Balance and the user is allowed to adjust the amount with the maximum value is the same as Balance amount.

    • Correction amount: difference amount of Credit and Balance if the Credit value is < Balance. The field will only enable the user input amount in Credit below the remaining amount Balance.

  20. You can Checklist or Un-checklist the “Send Payment Confirmation mail To Guest” as you need. Also, you are able to choose the select language between English and Japan.

  21. Click “Add Payment” to proceed

Step 4 : Add Payment with Manual (Bank Transfer) (Flexible Payment)

  1. First, before you able to add payment, you have to change the booking status to confirm

  2. Generate invoice from item list

  3. Click “Add Payment” button

  4. Select one of the payment options whether is “Direct Payment” or “Pay At Property

  5. Click “Next >

  6. Select “Manual Payment” -> “Bank Transfer

  7. Select “Flexible Payment” and click “Next >

  8. Check the Add Payment confirmation detail

  9. Select date in the billing period section

  10. Add the billing percentage (billing amount will follow the billing percentage, vice versa)

  11. Click “Send Payment Instruction

  12. back to the Add payment confirmation you will see this section :

    • Balance: Balance is the total remaining balance of the selected invoice. The state is always disabled.

    • Credit: Credit is the amount that the user wants to bill to guests. The default value is the same as the amount of Balance and the user is allowed to adjust the amount with the maximum value is the same as Balance amount.

    • Correction amount: difference amount of Credit and Balance if the Credit value is < Balance. The field will only enable the user input amount in Credit below the remaining amount Balance.

  13. You can upload files and add additional note in add payment

  14. You can Checklist or Un-Checklist the “Send Confirmation Mail To Guest”

  15. Click “Add Payment” button to proceed

Step 5 : Add Payment with Manual (Others)

  1. First, before you able to add payment, you have to change the booking status to confirm

  2. Generate invoice from item list

  3. Click “Add Payment” button

  4. Select one of the payment options whether is “Direct Payment” or “Pay At Property

  5. Click “Next >

  6. Select “Manual Payment” -> “Others

  7. Click “Next

  8. You still can edit the payment details in “Add Payment” confirmation

  9. In Add Payment form, you will see several section :

    • Payment Date: show date picker that allows the user to set the payment date. The default is today's date.

    • Payment account: create a drop down that lists the registered payment account.

    • Balance: Balance is the total remaining balance of the selected invoice. The state is always disabled.

    • Credit: Credit is the amount that the user wants to bill to guests. The default value is the same as the amount of Balance and the user is allowed to adjust the amount with the maximum value is the same as Balance amount.

    • Correction amount: difference amount of Credit and Balance if the Credit value is < Balance. The field will only enable the user input amount in Credit below the remaining amount Balance. The default value is 0 and the maximum value is the difference between Credit and Balance.

  10. You can upload files and add additional notes

  11. You can Checklist or Un-Checklist the “Send Confirmation Mail To Guest”

  12. Click “Add” button to proceed

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