Add payment with Card Payment (Schedule Payment)
Before adding a new payment method, change the booking status from ‘Draft’ to ‘Confirmed’.
Generate Invoice in items list.
Scroll down and click “Add Payment” in the Payment List section.
Choose between Direct Payment and Pay at Property for the payment option.
Click “Next >”.
Select the payment channel you will use and choose Scheduled Payment.
Click the “Next >” button.
Add Payment confirmation pop-up will appear, then click “Send Payment URL” after you check the confirmation detail.
Send Payment URL confirmation will appear and click “Proceed”.
Check your email for booking confirmation and click the “Make Payment” button.
If you do not receive the Booking Confirmation email, refresh the page or check your Spam or Junk folder.
If those 2 methods are not working, resend the payment URL by pressing the three-dot menu in your payment list and clicking "Resend Payment URL".
Add Payment with Card Payment (Flexible Payment)
Before adding a new payment method, change the booking status from ‘Draft’ to ‘Confirmed’.
Generate Invoice in items list.
Scroll down and click “Add Payment” in the Payment List section.
Choose between Direct payment and Pay at property for the payment option.
Click “Next >”.
Select the payment channel you will use and choose Flexible Payment.
Click the “Next >” button.
Add Payment confirmation will appear and for Flexible Payment. You have to set the expiry date for the URL payment by clicking Set now.
Choose the date for the expiry date of your Flexible Payment.
After setting up the expiry date, click “Send payment URL”.
Send Payment URL confirmation will appear and click “Proceed”.
Check your email for Booking Confirmation and click the “Make Payment” button.
If you do not receive the Booking Confirmation email, refresh the page or check your Spam or Junk folder.
If those 2 methods do not work, resend the payment URL by pressing the three-dot menu in your payment list and clicking "Resend Payment URL”.
Add Payment with Manual (Bank Transfer) (Scheduled Payment)
Before adding a new payment method, change the booking status from ‘Draft’ to ‘Confirmed’.
Generate Invoice in items list.
Scroll down and click “Add Payment” in the Payment List section.
Choose between Direct payment and Pay at property for the payment option.
Click “Next >”.
Select Manual Payment > Bank Transfer.
Select Scheduled Payment and click “Next >”.
Check the Add Payment confirmation detail.
Click the “Send payment instructions” button.
Send Payment Instruction confirmation will appear and click “Proceed”.
Booking Confirmation will be sent to the guest’s email
Click the “Add Payment” button again.
After you check the payment schedule details, click “Save Changes”.
On the Add Payment details you will see these sections:
Balance: the total remaining balance of the selected invoice. The state is always disabled or cannot be clicked.
Credit: the amount that you want to bill the guest. The default value is the same as the Balance and you are allowed to adjust the amount to the maximum value the same as the Balance amount.
Correction amount: shows the difference between Credit and Balance if the Credit value is less than (<) Balance. This field will only enable you to input the amount in Credit less than the remaining Balance amount. The default value is 0 and the maximum value is the difference between Credit and Balance.
Input the payment amount in the Credit section and click “Add Payment”.
You still can edit the payment details and schedule.
If you click the “Edit” button in the Payment Details section, you will be redirected to the Add Payment section again.
If you click the “Edit” button in the Payment Schedule section, you can edit the payment date until the day before your stay date (based on the terms & policy of each property).
You can also edit the billing percentage.
If you have not met 100% for the billing percentage, you can add another payment schedule by clicking “+ Add payment schedule”.
Add Payment with Manual (Bank Transfer) (Flexible Payment)
Before adding a new payment method, change the booking status from ‘Draft’ to ‘Confirmed’.
Generate Invoice in items list.
Scroll down and click “Add Payment” in the Payment List section.
Choose between Direct payment and Pay at property for the payment option.
Click “Next >”.
Select Manual Payment > Bank Transfer > Flexible Payment.
Click “Next >”.
Check the Add Payment confirmation detail.
Select date in the Billing Period section.
You can also edit the billing percentage and add another payment schedule, but please note that the total billing amount must be equal to the amount of the bill (100%).
Click “Send payment instructions”.
If you go back to the Add Payment confirmation you will see these sections:
Balance: the total remaining balance of the selected invoice. The state is always disabled or cannot be clicked.
Credit: the amount to bill the guests. The default value is the same as the Balance and you are allowed to adjust the amount to the maximum value the same as the Balance amount.
Correction amount: the difference between Credit and Balance amount if the Credit value is less than (<) Balance. This field will only enable you to input the amount in Credit less than the remaining Balance amount. The default value is 0 and the maximum value is the difference between Credit and Balance.
You can upload files and add additional notes.
You can check or uncheck the “Send payment confirmation mail to guest” checkbox and choose the language (English / Japanese).
Click the “Add Payment” button to proceed.
Add Payment with Manual (Others)
Before adding a new payment method, change the booking status from ‘Draft’ to ‘Confirmed’.
Generate Invoice in items list.
Scroll down and click “Add Payment” in the Payment List section.
Choose Direct payment or Pay at property for the payment option.
Click “Next >”.
Choose Manual Payment and select Others.
Click “Next >”.
In Add Payment confirmation fill the payment amount in the Credit section.
In Add Payment form, you will see several sections:
Payment Date: show date picker that allows you to set the payment date. The default is today's date.
Payment account: create a dropdown that lists the registered payment account.
Balance: the total remaining balance of the selected invoice. The state is always disabled or cannot be clicked.
Credit: the amount to bill the guests. The default value is the same as the Balance and you are allowed to adjust the amount to the maximum value the same as the Balance amount.
Correction amount: the difference between Credit and Balance amount if the Credit value is less than (<) Balance. This field will only enable you to input the amount in Credit less than the remaining Balance amount. The default value is 0 and the maximum value is the difference between Credit and Balance.
You can upload files and add additional notes.
You can check or uncheck the “Send confirmation mail to guest” checkbox.
Click the “Add Payment” button to proceed.