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What is Pre-Check In Form Status and Reminder

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Written by Delta HQ Support Team
Updated over a month ago

Pre Check-in Form status shows the status based on the Pre Check-in Form condition. The status appears above the booking summary header on the Booking Details page of the booking.


No Submission: condition when no pre check-in form has been submitted.

Submitted: a condition when the guest already submitted their pre check-in form.

Auto reminder: a reminder for filling out the Pre Check-in Form. The auto reminder schedule can be set in Settings > Form Builder (“View Form”) > Reminder Schedule tab.

Another way to set the reminder is just by clicking Send Reminder Now and you will receive the Pre Check-in form through your email.

  • The rules are as follows:

    • If the button is switched to right/turned on, the guest will receive the pre check-in reminder email in the nearest reminder schedule.

    • If no reminder schedule is set (can be found in Settings > Form Builder > Reminder Schedule), disable (switch to the left) the switch button, and guests will not receive any pre check-in form reminder through the automatic reminder.

    • The auto reminder starts when the booking status is at least ‘Confirmed’ with payment status is ‘Waiting Payment’.

    “Cancel” button: to cancel the pre check-in form submission reminder action to the guest.

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