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How to set up trust & recurring cost for owners

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Written by Delta HQ Support Team
Updated over 9 months ago

Setup trust configuration and recurring cost is a simple task in Delta PMS. Please follow this guide carefully.

Step 1: Navigate to Sales Owner - Owner List

  1. Log in to your Delta PMS account.

  2. Once logged in, go to the sidebar on your left screen.

  3. Click the Owner menu on the sidebar to show the submenu Owner List

  4. Select Owner List submenu on the sidebar.

Step 2: Search for the Owner on Owner List

  1. On the Owner List page, you can check for the owner that you want to edit.

  2. You can also search for the owner name that you want to edit using the search bar on the top left corner of the Owner List page.

  3. After you’ve found the owner that you want to edit, you can click on the See Details button from that owner row.

Step 3: Go to the Trust Configuration & Recurring Cost Segment

  1. On the Owner Details page, you can click on the Edit Details button to edit that owner.

  2. To go to trust configuration and recurring cost segment, you can click on the edit icon on the Owned Properties segment.

  3. Then you can click on the edit icon on the Owned Rooms segment.

  4. Then you can click on the Next button under the Add Rooms segment.

  5. The Trust configuration & recurring cost segment will appear.

Step 4: Set Trust Configuration

  1. On the Trust segment, you can see the Taxes table and Fees table. Tax table consist of the taxes that need to be paid when there’s booking on that room or property (lodging tax and consumption tax) and Fees table consist of the fees that need to be paid when there’s booking on that room or property (OTA Commission, Agent Commission, Payment Fee, Transaction Fee, House Cleaning, Discount Amount, OTA Points).

  2. On Taxes table segment you can set the trust as the details below:

    1. Host Cost Percentage: how much percentage of that taxes that the host needs to pay. Minimum value is 0% and maximum value is 100%. Please note that total host cost percentage + owner cost percentage must be 100% (100-0, 50-50, 25-75, etc.).

    2. Owner Cost Percentage: how much percentage of that taxes that the owner needs to pay. Minimum value is 0% and maximum value is 100%. Please note that total host cost percentage + owner cost percentage must be 100% (100-0, 50-50, 25-75, etc.).

    3. Exclude Tax from Expenses: As a host, you can set the tax if it will be recognized as expenses or not for each room, so the tax will not be deducted from the owner's balance. Then on the Exclude tax from expenses column, there is a toggle switch to exclude / include lodging tax and / or consumption tax from expense. Click on that toggle switch to change the configuration. Please take note that by default, the slider will be turned off which means the lodging tax and consumption tax will be included in the expenses.

  3. On Fees table segment you can set the trust as the details below:

    1. Host Cost Percentage: how much percentage of that fee that the host needs to pay. Minimum value is 0% and maximum value is 100%. Please note that total host cost percentage + owner cost percentage must be 100% (100-0, 50-50, 25-75, etc).

    2. Owner Cost Percentage: how much percentage of that fee that the owner needs to pay. Minimum value is 0% and maximum value is 100%. Please note that total host cost percentage + owner cost percentage must be 100% (100-0, 50-50, 25-75, etc).

  4. If the property doesn’t have any owner, then the trust configuration for that property will be 100% for Host Cost Percentage and 0% for Owner Cost Percentage.

  5. After you’ve edited your trust configuration and recurring cost , you can click on the +Add Rooms button.

  6. Click on the save button to finalize the change in the trust configuration and recurring cost.

  7. Click on the save changes button to finalize your change for that owner.

  8. If you successfully edited your owner, there's a green popup that says "Changes has been saved”.

Step 5: Set Recurring Cost

  1. If your property has any recurring cost (example monthly fee like Wifi cost, electric bills, etc) you can set it in the recurring cost segment.

  2. On the recurring cost table, you can set the recurring cost with the details as below:

    1. Cost Type: you can set it as debit or credit. If you set it as debit, it will be shown in the other debit segment in the owner report. If you set it as credit, it will be shown in the other credit segment in the owner report. This field is mandatory.

    2. Recurring Period: you can set it as weekly or monthly. This field is mandatory.

    3. Period Day/Date: If you choose weekly, you can set on which day(s) the recurring cost will be recorded in the owner report. If you choose monthly, you can set on which day(s) or date(s) the recurring cost will be recorded in the owner report. This field is mandatory.

    4. Item Name: The item name of the recurring cost that you want to set and it will be shown in the owner report. This field is mandatory.

    5. Description: The description of the recurring cost that you want to set and it will be shown in the owner report. This field is optional.

    6. Amount: The amount of the recurring cost that you want to set and it will be shown in the owner report. This field is mandatory.

  3. If you want to set more than one recurring cost for that property owner, you can click on the +Add Period button.

  4. After you’ve edited your trust configuration and recurring cost , you can click on the +Add Rooms button.

  5. Click on the save button to finalize the change in the trust configuration and recurring cost.

  6. Click on the save changes button to finalize your change for that owner.

  7. f you successfully edited your owner, there's a green popup that says "Changes has been saved”.

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