Keep Current Rate
Step 1 : Open the Booking Detail
Log in to PMS Host.
Go to Booking > Booking Details.
Find the existing booking that needs to be updated.
Step 2 : Change Booking Details That Affect the Price Update
The Price Update will be triggered when the Host changes one or more of the following section :
Stay Period
Check-in date
Check-out date
Property
Room Type
Number of Guests
Step 1: Update Booking Details
Open the Booking Detail page.
Update the booking information, such as stay period, property, room type, or number of guests.
Step 2 : Price Update Confirmation Appear
If the changes may affect the booking payment, the Price Update will appear.
Select Keep Current Rate / Keep Previous Rate to keep the existing booking amount.
Step 3: Review Current Payment Details
Review the displayed payment details, such as:
Total booking amount
Base Rate Amount
Non-Payable Guest Service, if available
Payable Guest Service, if available
Then, click Continue.
Step 4: Adjust Registered Guest Services
If there are active guest services, the Registered Guest Service Adjustment modal may appear.
In this modal, the Host can:
Review the registered guest services.
Update the service date if needed.
Adjust the service.
Make sure the service date matches the updated stay period.
Click Confirm.
Add New Rate
Step 1: Update Booking Details
Open the Booking Detail page.
Update the booking information, such as stay period, property, room type, or number of guests.
Click Save Changes.
Step 2: Price Update Modal Appears
If the changes may affect the booking payment, the Price Update will appear.
Select Add New Rate to Payment to apply a new available rate based on the updated booking condition.
Step 3: Select New Rate
Review the available rates shown in the modal.
The rate options may include:
Base Rate
Package Rate
Select the preferred new rate, then click Continue.
Step 4: Adjust Registered Guest Services
If the booking has active payable guest services, the Registered Guest Service Adjustment modal may appear.
In this modal, the Host Admin can:
Review the registered guest services.
Update the service date if needed.
Adjust the service.
Make sure the service date matches the updated stay period.
Click Confirm.
After confirmation, the system will apply :
The selected new rate.
Updated booking information will be reflected in :
Booking Details (Stay Detail date/Property/Room Type/Number of Guest)
Invoice
Receipt
Also, the Payment Remarks in the Invoice section will be marked as “Amendment.”