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Why Can't I Access the Group Pre Check-in Form?

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Written by Delta HQ Support Team

Only the current Group PIC (Person in Charge) is eligible to access the Group Pre Check-in Form.

If you can only access the Individual Pre Check-in Form, it may be due to one of the following reasons:

  • You are not the current Group PIC for the booking.

  • The host has disabled Group Pre Check-in access for the Group PIC.

  • The Group PIC has been changed, and you are no longer the assigned PIC.

In these cases, you will be automatically redirected to the Individual Pre Check-in Form (if your booking is eligible).

Note: If you believe you should have access to the Group Pre Check-in Form, please contact the property to verify your Group PIC assignment and access settings.

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