Introduction
The Delta Self Check-in app for Android allows you to use your Android tablet as a dedicated self-check-in kiosk.
By enabling your tablet's screen pinning feature, you can help prevent guests from accidentally leaving the self-check-in screen, returning to the Home Screen, or opening other apps.
This guide walks you through the setup process, from installing the app and connecting it to your property to configuring screen pinning.
Before You Start
Please make sure you have the following:
Android Tablet: A tablet that supports installing the Delta Self Check-in app from Google Play.
Internet Connection: A stable Wi-Fi connection.
Google Account: An account that allows you to download apps from Google Play.
Delta PMS: A computer or another device that can access your Delta PMS account.
Power Supply: Sufficient battery life or a connection to a power source.
Important: Make sure your tablet's date and time are set automatically in its Settings.
Note: Settings menus and instructions may vary depending on your Android device and OS version.
Step 1. Install the Delta Self Check-in App
Open the Google Play Store on your Android tablet.
Search for "Delta Self Check-in".
Select the official Delta Self Check-in app.
Tap GET and Install.
Wait for the installation to finish.
Important: Do not open the app yet after installation.
To connect the app to the correct property, you must first scan the configuration QR code generated in Delta PMS.
Step 2. Display Your Property's QR Code in Delta PMS
To connect your Android tablet to your property, you will need to display a configuration QR code in Delta PMS.
2.1. Open the Self Check-in Settings
Log in to Delta PMS on a computer or another device.
Go to Settings > Self Check-in.
Find the property where you will use the Android tablet and click Manage.
2.2. Display the Property QR Code
On the property details page, click Show Property QR in the top-right corner.
In the pop-up window, select the Configure a Kiosk Device tab.
Keep the QR code displayed on your screen.
Important: Make sure you select the Configure a Kiosk Device tab.
Step 3. Scan the QR Code with Your Android Tablet
Open the Camera app on the Android tablet you will use for self-check-in.
Scan the Configure a Kiosk Device QR code displayed in Step 2.
If a notification appears, tap it to open the Delta Self Check-in app.
The Delta Self Check-in app will launch.
The selected property's settings will automatically be applied to the app.
[Screenshot: Android tablet camera scanning the property configuration QR code. Make sure the QR code is clearly visible and in focus.]
[Screenshot: QR code scanning result, if a notification appears. Add a red rectangular outline and red arrow pointing to the notification or button used to open the Delta Self Check-in app.]
[Screenshot: Delta Self Check-in welcome screen displayed on an Android tablet.]
If a Web Browser Opens Instead of the App
Make sure the Delta Self Check-in app has been installed correctly.
If the app is not installed, return to Step 1, install the app, and scan the QR code again.
Step 4. Allow Camera and Microphone Access
The Delta Self Check-in app uses your tablet's camera and microphone for video calls with the support team during guest check-in.
Please enable both permissions by following the steps below.
Open Settings on your Android tablet.
Go to Apps and select the Delta Self Check-in app.
Open Permissions and allow access to both Camera and Microphone.
Return to the Delta Self Check-in app.
[Screenshot: Android Settings > Apps. Add red rectangular outlines around the Delta Self Check-in app and the Permissions option. Use separate screenshots if both options cannot be shown clearly in one image.]
[Screenshot: App permissions screen showing Camera and Microphone permissions enabled. Add red rectangular outlines around both permission settings.]
Important: Both Camera and Microphone permissions must be enabled for video calls to work properly.
Note: If permission requests appear when you open the app, select an option such as "While using the app" to allow access.
Step 5. Set Up Screen Pinning on Your Android Tablet
What Is Screen Pinning?
Screen pinning is a feature that allows you to keep your Android tablet restricted to a single app.
It helps prevent guests from accidentally leaving the self-check-in screen or opening other apps.
We recommend enabling screen pinning when using Delta Self Check-in as a dedicated kiosk at your property.
5.1. Enable Screen Pinning
The availability and setup process for screen pinning vary depending on your Android tablet's manufacturer, model, and OS version.
Depending on your device, the feature may be called Screen Pinning, App Pinning, or Pin App.
Please check your tablet's Settings or the manufacturer's user manual to enable screen pinning.
If your tablet allows you to require a PIN or password when unpinning an app, we strongly recommend enabling this setting.
Android Screen Pinning Instructions
For Lenovo TAB7 (A301LV) Users
If you are using a Lenovo TAB7 (A301LV), please refer to the following resources when setting up screen pinning.
Note: We could not confirm model-specific screen pinning instructions for the Lenovo TAB7 (A301LV). Please refer to Google's general instructions and check the Settings on your device.
5.2. Prevent the Screen from Locking Automatically
To ensure guests can use the self-check-in kiosk at any time, we recommend configuring your tablet so that the screen does not automatically lock due to inactivity.
Open your tablet's Settings and check the options related to screen timeout, automatic screen lock, or sleep mode.
Note: Available settings and timeout options vary depending on your device.
Important: We recommend keeping your tablet connected to a power source at all times.
Step 6. Pin the Delta Self Check-in App to the Screen
Once screen pinning is enabled, you can pin the Delta Self Check-in app to your tablet's screen.
6.1. Start Screen Pinning
Open the Delta Self Check-in app.
Follow your Android tablet's instructions to pin the app to the screen.
If a screen pinning confirmation message appears, review it and confirm.
[Screenshot: Android screen pinning confirmation message, such as "This app is pinned." Add a red rectangular outline around the confirmation message and a red arrow pointing to the Got it or confirmation button.]
Depending on your device, a screen pinning confirmation message may appear when the app opens.
If this happens, follow the on-screen instructions to complete the setup.
Once screen pinning is active, guests will not be able to easily navigate away from the Delta Self Check-in app.
6.2. How to Unpin the App (For Property Staff)
If you need to change your tablet's settings or use another app, you will need to unpin the Delta Self Check-in app.
The unpinning method varies depending on your Android device and navigation settings.
Please refer to your tablet manufacturer's user manual or the following Google guide.
Important: Do not share the PIN or password used to unpin the app with guests. Only authorized property staff should have access to it.
Screen pinning may be disabled when your tablet restarts. After restarting the device, make sure screen pinning is enabled again.
Step 7. Verify That Your Tablet Is Connected to the Correct Property
To confirm that your Android tablet is connected to the correct property, check that the Property IDs shown on your tablet and in Delta PMS match.
1. Check the Property ID on Your Android Tablet
Open the Delta Self Check-in app.
Start the self-check-in process and proceed to the Reservation ID entry screen.
Enter "SETTINGS" in uppercase letters in the Reservation ID field.
Press and hold the Confirm button for 10 seconds.
The administrator settings screen will open.
Check the number displayed in the Property ID field.
[Screenshot 1: Android tablet showing the Reservation ID entry screen. Make sure the input field is clearly visible.]
[Screenshot 2: Enter "SETTINGS" in the Reservation ID field. Add a red rectangular outline around the field to show exactly where to type.]
[Screenshot 3: Reservation ID screen with the Confirm button enabled. Add a red rectangular outline and red arrow pointing to the Confirm button. The accompanying text should explain that users must press and hold it for 10 seconds.]
[Screenshot 4: Administrator settings screen. Add a red rectangular outline around the Property ID field and its displayed number.]
2. Check the Property ID in Delta PMS
Log in to Delta PMS.
Click Property in the left sidebar, find the property where you are setting up the tablet, and click View Details.
[Screenshot: Delta PMS property list. Add red rectangular outlines around Property in the left sidebar and View Details for the selected property.]
Once the property's overview page opens, check the number at the end of the URL in your browser's address bar.
[Screenshot: Property overview page in Delta PMS. Add a red rectangular outline around the Property ID at the end of the URL and a red arrow pointing to it. Make sure the URL is readable.]
This number is your property's Property ID.
Example:
https://pms.deltahq.com/jp/host/property/overview?propertyId=63
In this example, the Property ID is 63.
3. Confirm That the Property IDs Match
Compare the Property ID shown on your Android tablet's settings screen with the Property ID in the Delta PMS URL.
If both numbers match, your tablet is successfully connected to the correct property.
Once you have confirmed the IDs match, close the settings screen on your tablet and return to the self-check-in welcome screen.
Note: If the Property IDs do not match, display the correct property's Configure a Kiosk Device QR code in Delta PMS and scan it again.
Step 8. Confirm That Setup Is Complete
Once all settings are complete, the Delta Self Check-in welcome screen will appear on your Android tablet.
[Screenshot: Delta Self Check-in welcome screen on an Android tablet. Capture the full screen clearly, without unnecessary browser controls or other apps.]
Before allowing guests to use the kiosk, please check the following:
The tablet is connected to the correct property.
The self-check-in welcome screen is displayed.
Camera access is enabled.
Microphone access is enabled.
Screen pinning is active.
Guests cannot return to the Home Screen or open other apps.
Authentication for unpinning the app is properly configured.
If all the above items are confirmed, your setup is complete!
Your Android tablet is now ready to be used as a dedicated self-check-in kiosk.
Troubleshooting
If you experience any issues during setup, please check the solutions below.
Issue | Solution |
A web browser opens when I scan the QR code. | Make sure the Delta Self Check-in app is installed, then scan the QR code again. |
My tablet is connected to the wrong property. | Scan the correct property's Configure a Kiosk Device QR code again. |
The camera or microphone is not working. | Open your tablet's Settings > Apps, select the Delta Self Check-in app, and allow Camera and Microphone access. |
The app displays "Secure connection failed". | Check that your tablet's date and time are set automatically, then try again. |
I cannot pin the app to the screen. | Check whether your tablet supports screen pinning. Refer to the manufacturer's user manual for instructions. |
Screen pinning stopped after restarting my tablet. | Open the Delta Self Check-in app and enable screen pinning again. |
I cannot scan the QR code. | Check your internet connection, camera focus, and screen brightness. Make sure you are scanning the correct QR code. |
★ How to Connect Your Tablet to a Different Property
Open the details page of the property you want to connect to in Delta PMS.
Click Show Property QR and display the QR code under Configure a Kiosk Device.
Scan the QR code again with your Android tablet.
This allows you to change the property connected to your tablet.
★ Tablet Power Supply and Internet Connection
For stable self-check-in operation, we recommend keeping your tablet connected to a power source at all times and using a stable Wi-Fi connection.
Need Help?
If you have any questions about installing the app, connecting it to your property, or configuring screen pinning, please contact the Delta HQ Support Team.
Contact: [email protected]