What is Video Call History ?
Video Call History allows eligible hosts to access and review guest identity-verification call recordings directly from the Self Check-in Log.
This feature helps hosts review guest verification calls without needing to request the recordings from Delta CS/BPO.
Who Can Access Video Call History ?
Video Call History is available only to hosts whose subscription includes the recording plan.
If your account is not eligible, the Video Call History setting will disabled, and the Video Call Recording column will not be displayed in the Self Check-in Log.
To access this feature, you will need to upgrade your subscription to a plan that includes recording access.