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What Happens to My Recordings If My Subscription No Longer Includes the Recording Plan?

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Written by Delta HQ Support Team

If your subscription no longer includes the recording plan, you will lose access to Video Call History. The Video Call Recording column will no longer be displayed in your Self Check-in Log, including for previously accessible recordings.

If you upgrade to a plan that includes recording access again, you will be able to access recordings from verifications completed after your recording access is restored.

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