Some guest services can be booked right away and will show up in the Additional Guest Service list automatically, while others need host approval first before they’re added. This Guest Service Approval Required will show in the Guest Portal.
Set Up Guest Service that Requires Host Review
Log in to Delta PMS account.
Go to the side bar on your left screen
Navigate to Rates and Availability menu and select Guest Service sub menu.
Click Add Item button.
Fill the guest service mandatory field.
On the approval section, checklist the Requires Approval checkbox.
Select the period (Start Date & End Date) by click on +Add Period button.
What will guests see on the Guest Portal when they book a service that needs host approval?
If a guest selects a service item that requires host approval, after choosing the service date, they will see the following message:
and guest should be waiting for the host approval to pay the guest service.
What will host see on the Guest Service tab (PMS Host) when there is incoming Guest Service Request?
When host go to Booking Details (Guest Service Tab), they will see incoming guest service request waiting for their approval. Once it is approve, it will listed on the Guest Service tab and guest can continue to their payment for this.
