How to Refund Partially

Open Payment tab on booking details.

Scroll down and click the Issue Refund button.

Issue refund confirmation will appear.

Select the invoice you want to refund.

After you select the invoice, it will showing selected items that included in the invoice.

Input the refund amount as partially (you can enter any refund amount as long as it does not exceed the total refundable amount).

Click Next button.

Select the payment channel. This payment channel will be processed automatically through the same channel you used to pay the invoice.

Click Next. If you need to change anything click 'Back'

Issue refund confirmation will appear.

Click Record Refund if you have checked your refund request.

Successful notification will appear if your request refund succeed.

If you plan to refund for the rest of your refundable amount, you can repeat the same steps as before by paying attention to the remaining refundable amount stated on the issue refund confirmation.

You can take a look to your recorded refund in Refund List section.