How to Refund Partially

Open the Payment tab on the Booking Details page.

Scroll down until you find the Refund List section and click the “Issue Refund” button.

The Issue Refund form will appear.

Select the related invoice that you want to refund.

After you select the invoice, it will show selected items that are included in the invoice.

Input the refund amount as partially (you can enter any refund amount as long as it does not exceed the total refundable amount).

Click the “Next >” button.

Select the payment channel. This payment channel is automatically selected based on the same payment channel you used to pay the invoice.

Click “Next >”. If you need to change anything, click “< Back”

The Issue Refund confirmation will appear and click “Record refund”.

There will be a ‘Refund issued’ notification if your request is successfully made.

If you plan to refund the rest of your refundable amount, you can repeat the same steps by paying attention to the remaining refundable amount stated in the Issue Refund form.

You can take a look at your recorded refund in the Refund List section.