Delta Self Check-in is a service that allows guests to check in themselves using a tablet installed at the property.

To ensure that guests can check in smoothly on site, we recommend setting up the tablet as a dedicated self check-in device.

Delta Self Check-in is a web-based service, so it will generally work on many tablets that support a current web browser.

However, simply being able to display a web page is not enough for self check-in.

For example, a guest may accidentally:

If this happens, the guest may leave the Delta Self Check-in screen.

For this reason, we recommend using Kiosk Mode or a screen-locking feature to keep Delta Self Check-in displayed as the dedicated screen.

If you use video identity verification, the device’s camera, microphone, and speaker performance, as well as browser compatibility, are also important.

You are not required to use a specific tablet model.

By using the recommended devices and settings below, you can create a more stable self check-in environment.

※Kiosk functionality and camera/microphone support vary depending on the device, OS, browser, and settings.
※The recommendation ratings above are general guidelines for using Delta Self Check-in as a dedicated device.
※Available features may vary depending on the model and Android version. Please check the specifications before purchasing.

Our most highly recommended setup.

By using the standard iPad feature Guided Access, you can prevent guests from leaving the Delta Self Check-in screen.

Recommendation: ★★★★★

When using an Android tablet, we recommend using the device’s screen-pinning feature or a kiosk app.

Some kiosk apps are free, while others are paid.

Paid apps may provide stronger restrictions and make it easier to keep Delta Self Check-in displayed on the screen.

Recommendation: ★★★★☆

Settings and available features vary depending on the Android tablet model. Before purchasing, please confirm that the device supports kiosk operation.

Samsung Galaxy Tab devices can use business-oriented device management and kiosk features such as Samsung Knox.

This setup is particularly suitable for managing multiple properties or multiple self check-in devices in one place.

Recommendation: ★★★★★

If you are purchasing and using only one device for personal use, you can also use a standard kiosk app instead of business-oriented device management features such as Knox.

Kiosk Mode is a feature that allows a tablet to be used as a dedicated device for a specific app or website.

Delta Self Check-in
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Guest taps the screen
↓
Guest accidentally closes the screen / opens another app
↓
Guest can leave the self check-in screen

Delta Self Check-in
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Guest taps the screen
↓
Kiosk Mode is enabled
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Guest cannot accidentally close the screen or open another app
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Guest cannot leave the self check-in screen

In this way, Kiosk Mode creates an environment where guests cannot easily leave the Delta Self Check-in screen.

Delta Self Check-in requires an internet connection.

Please prepare a stable network environment, such as the property’s Wi-Fi.

We recommend devices that support at least one of the following:

It is important to ensure that guests cannot easily leave the Delta Self Check-in screen.

Please check this in advance before installing the device at your property.

To make the device easy for guests to operate while standing,

we recommend a tablet with a screen size of approximately 10 inches or larger.

Since the self check-in device will be permanently installed at the property, we recommend keeping it connected to a power source at all times.

This helps prevent the device from becoming unavailable due to a depleted battery.

Properties using video identity verification require the following:

In particular, since Delta guest support staff need to see the guest’s face, we recommend a device with a front-facing camera.

The installation environment is just as important as the tablet itself.

Please check the following before purchasing a tablet.

☐ A supported, up-to-date web browser can be used
☐ The device can connect to a stable Wi-Fi network
☐ Kiosk Mode or screen locking is available
☐ The device can remain connected to a power source
☐ Screen size is approximately 10 inches or larger

☐ Front-facing camera
☐ Microphone
☐ Speaker
☐ Camera and microphone can be accessed through the web browser

No.

Delta Self Check-in is a web-based service, so it may also work on devices other than those listed as recommended.

However, tablet specifications vary in terms of:

For this reason, Delta will continue to add tested devices and configurations to the list of recommended devices as they are verified.

If you plan to use a device that is not on the recommended list, we recommend testing it before implementation.