The Price Update Modal appears when a Host changes booking details that may affect the booking price. This modal helps the Host decide whether to keep the previous booking rate or apply a newly available rate based on the updated booking condition.
Keep Previous Rate
Step 1 : Open the Booking Detail
Go to the Booking Detail page.
Find the existing booking that needs to be updated.
Step 2 : Change Booking Details That Affect the Price Update
The Price Update will be triggered when the Host changes one or more of the following section :
On Booking Details :
Stay Period
Check-in date
Check-out date
Property
Room Type
Number of Guests
On Room Allocation :
Stay Period
Check-in date
Check-out date
Property
Room Type
Step 3 : Select Keep Previous Rate if the Host wants to keep the original booking price.
This means:
The booking details will be updated.
The previous total booking amount will be kept.
The system will not apply a new rate from the updated booking condition.
The previous amount will be retained as the booking’s Base Rate.
Keep Previous Rate (Base Rate to Base Rate)
Step 1 : Change the Price to Higher price
When the Price Update modal appears, select Keep Previous Rate.
Review the displayed payment details, including :
Total booking amount
Base Rate Amount
Non-Payable Guest Service
Payable Guest Service
Click Continue.
If there are active Payable Guest Services, the Registered Guest Service Adjustment modal will appear.
Review the payable guest services and update the service date if needed.
Click Confirm.
Click Save Changes to apply the booking update.
After the changes are saved:
The previous Base Rate will remain the same.
The Payable Guest Service date will be updated if adjusted.
The Payment Remarks in the Invoice section under the Payment tab will be marked as “Amendment.”
Keep Previous Rate (Package Rate to Base Rate)
The Price Update modal appears after the system detects that the booking changes may affect the payment.
Select Keep Previous Rate to retain the previous booking amount.
After selecting Keep Previous Rate, the modal displays the existing booking payment details. Because the previous rate is a Package Rate, the modal will also show a warning message. This means:
The previous package total amount will be kept.
The package amount will be converted into Base Rate.
Any existing guest services can be reviewed and adjusted in the next step.
After reviewing the payment details and warning message, click Continue.
The Registered Guest Service Adjustment confirmation will appear if there are active guest services. This confirmation may show:
Non-Payable Guest Services, it appears because the previous booking used a Package Rate, and the included package services are carried over to the updated booking.
Payable Guest Services
Adjust the service date, quantity, or service details if needed.
After reviewing or adjusting the guest services, click Confirm.
After confirmation, the booking details will be updated based on the Host changes.
All updated booking information will be reflected in:
Booking Details
Invoice
Receipt