1. Why did I receive a booking conflict notification?
You received this notification because the system detected overlapping or conflicting bookings for the same room and dates.
2. What happens when a booking conflict occurs?
The system will automatically temporarily block the availability for the affected room during the conflicting period (e.g., from [dd/mm/yyyy – dd/mm/yyyy]) to prevent new bookings until the issue is resolved.
3. What should I do next?
If you receive a booking conflict notification, don’t worry — the system automatically blocks availability for the affected dates to prevent double bookings.
Please follow these steps to resolve the issue:
Check Your Bookings
Review the conflicting bookings carefully and compare them with your existing reservations in Delta PMS to identify any overlaps or duplicate entries.Reach Out to Guests (if needed)
If you’re unsure about any booking details, contact the guests involved to confirm their stay dates and clarify any discrepancies.Update Your Reservations
Adjust or correct the affected bookings in Delta PMS to make sure all reservations are accurate and conflict-free.Confirm the Changes
Once the issue is resolved, contact our support team to re-sync your bookings.