Currently, you can make a payment for multiple invoices in a booking group in one flow.
Step 1: Generate Invoice
Before proceeding with the payment, you must generate the invoice. Please follow this article to generate the invoice.
Step 2: Make a Group Payment
On the Booking Details page, find and click the Group Payment section.
Click Make a group payment.
Select Pay unpaid invoices and click “Confirm”.
Select multiple invoices from the dropdown menu.
Click “Next >”.
You may choose the option between Direct payment and Pay at Property.
Step 2A: Make Payment with Card Payment (Scheduled Payment)
After selecting the Direct payment option, follow the next steps below:
Select a payment channel in the dropdown menu. For example, you may choose Stripe.
After that, select Scheduled Payment
Click “Next”.
The Make Group Payment popup will appear. There will be invoices for the group booking. This form contains several details, such as:
Payment option: options between direct payment or pay at the property.
Payment channel: options of the payment channels, like Stripe, Veritrans, Midtrans, or Manual Payment.
Payment terms: options between Scheduled and Flexible Payment.
Booking IDs & Payment Items: all items in the invoices of the group booking.
Payment Schedule: the schedule when the guests need to pay the billed amount based on the policy set in the Rates subdomain.
Recipient Details: the PIC’s email address that will receive the payment URL.
For the Recipient Details, the default email is the PIC’s email address. However, you may choose another guest’s email address. Therefore, please make sure to input the guest’s email address for the booking.
Click “Send payment URL”.
There will be a notification saying ‘Payment URL sent.’ upon successful sending.
If the PIC does not receive the Booking Confirmation email, ask the PIC to refresh the page or check the Spam or Junk folder.
If those 2 methods are not working, click Manage payments > View group invoices. Click the three-dot menu. Choose the Re-send payment URL.
Step 2B: Make Payment with Card Payment (Flexible Payment)
After selecting the Direct payment option, follow the next steps below:
Select a payment channel in the dropdown menu. For example, you may choose Stripe.
After that, select Flexible Payment.
Click “Next”.
The Make Group Payment will appear. There will be invoices for the group booking. This form contains several details, such as:
Payment option: options between direct payment and pay at the property.
Payment channel: options of the payment channels, like Stripe, Veritrans, Midtrans, or Manual Payment.
Payment terms: options between Scheduled and Flexible Payment.
Booking IDs & Payment Items: all items in the invoices of the group booking.
Payment Schedule: the schedule when the guests need to pay the billed amount based on the policy set in the Rates subdomain.
Recipient Details: the PIC’s email address that will receive the payment URL.
Expiry Date: the due date of the payment.
Payment Account: following your payment channel selection.
Total amount due: Total amount due for the selected bookings and invoices.
Payment amount: amount allocated to an individual invoice within the payment.
For the Recipient Details, the default email is the PIC’s email address. However, you may choose another guest’s email address. Therefore, please make sure to input the guest’s email address for the booking.
Set the expiry date for the payment.
Input the payment amount.
Click “Send payment URL”.
There will be a notification saying ‘Payment URL sent.’ upon successful sending.
If the PIC does not receive the Booking Confirmation email, ask the PIC to refresh the page or check the Spam or Junk folder.
If those 2 methods are not working, click Manage payments > View group invoices. Click the three-dot menu. Choose the Re-send payment URL.